Recent projects:
I’m a Design Strategist with over a decade of experience helping companies solve customer problems. I lead teams designing and building digital, analog, and experiential solutions by starting with customer goals and barriers and working backward to feasibility and viability. I have expertise in human-centered design, experience design, and turning complex customer insights into actionable, impactful products, experiences, and strategies.
Areas of Expertise
Human-Centered Design
Generative and Evaluative Research
Systemic Prototyping, Learning, and Adapting
User-Centered Workshop Facilitation
Service and Experience Design